Shipping & Delivery

Last Updated: November 30, 2025

At Loakia, we provide worldwide shipping with transparent costs, standardized delivery times, and clearly defined handling procedures. Please review the full details below before placing your order.


1. Order Handling Time

All orders are processed within 1–3 business days.

  • Orders placed Monday–Friday before 12:00 PM (GMT-08:00) begin processing the same day.

  • Orders placed after the cutoff time, on weekends, or on holidays begin processing the next business day.

Handling time is separate from shipping/transit time.


2. Shipping Origin

All orders ship from:

1035 Clarkson Ave #1C, Brooklyn, NY 11212, USA


3. Shipping Cost

  • Orders ≥ USD $49.99: Free Shipping (USD $0.00)

  • Orders < USD $49.99: Flat Shipping Fee: USD $12.99

Shipping rates are fixed globally and do not vary by country.


4. Shipping Method

Standard Shipping (Worldwide)
Packages are delivered via major international carriers or reliable local postal services depending on the destination.


5. Worldwide Shipping Coverage

Loakia ships to most global regions except restricted countries listed below. Eligible regions, included countries, delivery times, and handling times are shown in the table below.


6. Worldwide Shipping Table

Region / Continent Countries Included Shipping Method Delivery Time Order Handling Time
North America United States, Canada, Mexico Standard Shipping 7–15 business days 1–3 business days
South America Brazil, Argentina, Chile, Peru Standard Shipping 7–15 business days 1–3 business days
Europe United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Sweden, Norway, Finland, Denmark, Poland, Ireland, Portugal, Greece, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Luxembourg, Slovakia, Slovenia Standard Shipping 7–15 business days 1–3 business days
Asia China, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines, Taiwan, Hong Kong Standard Shipping 7–15 business days 1–3 business days
Oceania Australia, New Zealand Standard Shipping 7–15 business days 1–3 business days
Middle East United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Israel Standard Shipping 7–15 business days 1–3 business days
Africa South Africa, Nigeria, Kenya, Egypt Standard Shipping 7–15 business days 1–3 business days

Note: Delivery time refers to transit time after the order has completed processing.


7. PO Box Shipping Policy

We do not ship to PO Box, APO, FPO, or military addresses.
A valid physical street address is required at checkout.

Orders containing a PO Box address will be placed on hold until a correct physical address is provided.


8. Restricted Countries

We do not ship to countries or regions subject to international sanctions or trade restrictions, including:

Afghanistan
Belarus
Congo (Democratic Republic of the Congo)
Cuba
Iran
North Korea
Myanmar (Burma)
Russia
Somalia
South Sudan
Sudan
Syria
Yemen
Zimbabwe
Crimea / Non-Government Controlled Regions of Ukraine

Orders placed with addresses in these destinations will be canceled and refunded.


9. Order Tracking

A shipping confirmation email with tracking information will be sent once your order is dispatched.

Tracking updates may require 24–72 hours to appear.


10. Incorrect Address Submission

Customers must ensure that the shipping address provided at checkout is complete and accurate.

Loakia is not responsible for delayed, lost, or undelivered packages caused by incorrect or incomplete address information.


11. Lost or Damaged Packages

Loakia is not liable for packages that are lost, delayed, or damaged during transit.

If your package arrives damaged, please:

  1. Retain all packaging materials

  2. Photograph the damage clearly

  3. File a claim with the carrier directly

You may also contact our support team for assistance.

12. Contact Us

If you have any questions about shipping or delivery, please contact us:

Store Name:Loakia
Monday - Friday : 9am-5pm
Saturday - Sunday :Closed
Address:1035 Clarkson Ave #1c
Brooklyn New York 11212 USA
Phone:+16014609502
Email:help@loakia.com